About This Role

Orchestrated the product vision for a high-scale SaaS attribution platform, synthesizing billions of health (Rx, clinical) and media data points. Aligned roadmap with Veeva's commercial strategy, directly contributing to increased market share by enabling biopharma brands to connect media exposure to actual health outcomes.

Key Achievements:

• •Directed 3 engineering teams across multiple time zones, streamlining sprint cycles for competing product priorities. Delivered measurable gains in system stability and processing performance for large-scale data pipelines.
• •Led end-to-end delivery of a new ML Scoring & Distribution system, automating propensity-model delivery (e.g., "likely to treat", "likely to switch") to media partners. Enabled real-time audience optimization without compromising patient privacy.
• •Coordinated a cross-functional ecosystem of Data Scientists, Customer Success, and Business PMs, bridging raw data ingestion and actionable insights. Ensured high-fidelity reporting that demonstrated conversion lift from multi-channel exposure (TV, Digital, Social).
• •Mentored a team of 3 Product Managers, building a culture of technical rigor and business empathy. Focused on aligning individual development with the broader goal of scaling complex life-science data products.

About This Role

Owned the full product lifecycle for DatAlert, Varonis' Data-Centric UEBA platform, covering behavior analytics, insider threat detection, and ransomware prevention. Worked closely with security researchers and engineering teams to translate complex threat intelligence into product capabilities.

Key Achievements:

• •Defined roadmap and led Agile delivery for an ML-powered threat detection system monitoring user and entity behavior across file systems, Active Directory, email, and cloud environments. Translated enterprise security requirements from financial services, healthcare, and legal customers into detailed functional specs and prioritized backlogs.
• •Served as the cross-functional product expert across Sales, Support, and Engineering, building consensus around insider threat detection, ransomware prevention, and privilege escalation monitoring capabilities. Became the go-to internal authority on security product direction and customer requirements.

About This Role

Owned BlackBerry's highly secure EFSS platform, ensuring file synchronization across user devices, native OS, and system integrations. Scaled the platform securely across on-premises, cloud, and hybrid deployments, managing the full stack from backend and desktop to mobile, web, API, SDK, and third-party integrations.

About This Role

Served as the primary technical escalation point and expert consultant for PS and Sales on complex API and mobile SDK integrations, supporting enterprise accounts including O2 and Microsoft. Delivered solutions under tight turnaround requirements, acting as the technical bridge between Fortune 500 customers, Product, and business units.

Key Achievements:

• •Represented Support in security situation rooms and drove cross-functional resolution of critical incidents across product, engineering, and enterprise customer teams. Contributed to product design and GA rollout across multiple Scrum groups, ensuring the customer perspective was embedded throughout the development lifecycle.
• •Delivered ongoing technical training for internal teams and external enterprise customers on API and mobile platform capabilities. Built customer-facing support interfaces that reduced case handling time across the organization.

About This Role

Directed a 5-person Tier-3 engineering team supporting Fortune 100 and Fortune 500 clients across Europe and the US, deploying Optier's patented Business Transaction Management platform across complex multi-tier production environments. Managed SLA commitments, R&D HotFix coordination, and critical escalation triage for global enterprise accounts.

Key Achievements:

• •Acted as the central owner for product version releases, driving validation, documentation, and patch process definition for server-side components. Coordinated across R&D, Documentation, and Product to ensure smooth delivery and adoption.
• •Maintained direct strategic relationships with global enterprise customers, managing everything from on-site version launches to long-term account planning. Organized and led technical training forums for Support, QA, and field teams across the US and Europe.